Need help?
Frequently Asked Questions
Orders & Shipping
Yes, we do Ship internationally. The Shipping fees will apply depending on your location.
UAE: 2–3 business days. International: 7–16 business days.
You will receive a tracking link via email once your order is shipped.or you can track here.
Yes, but only before dispatch. Contact us immediately.
Please contact our support team for assistance.
Payments & Pricing
We accept debit cards, credit cards, Apple Pay, Google Pay, Tabby and secure online payments.
All prices are displayed in AED (UAE Dirhams).
Yes, all transactions are encrypted and processed securely.
Returns & Exchanges
Yes, within 7 days if unused and sealed.
No, unless defective due to hygiene reasons.
Customers cover it unless item is damaged or incorrect.
A few business days after inspection.
Products
Yes, 100% authentic and premium quality.
Typically 6–12 hours depending on skin type.
Yes, we offer men, women, and unisex fragrances.
Apply on pulse points like wrists and neck.
Services & Brand
Yes, premium packaging options available.
Yes, for special occasions.
Yes, we accept bulk and corporate orders.
Via email, phone, or contact page..

