United Arab Emirates is our country of domicile and the governing law is the local law.

All credit/debit card payments will be processed through secure payment gateways. Accepted payment methods include Visa and Mastercard. The accepted currencies for transactions will be displayed at checkout.

We will not trade with or provide any services to OFAC and sanctioned countries.

Users under the age of 18 shall not register as users of the website and shall not transact on or use the website.

Cardholders must retain a copy of transaction records and merchant policies and rules.

Users are responsible for maintaining the confidentiality of their accounts.

General Terms

Using this site implies that you accept the terms and conditions and agree to be bound by them. If you do not agree to these terms, you must not use or access this site.

Use this site only for the purpose intended and do not infringe on the rights of other persons while using this site. If we become aware of any abuse of the site, we may block access to the site or to a specific user.

These terms and conditions also refer to other documents such as the Privacy Policy, Shipping Policy, and Returns Policy. You are required to familiarize yourself with these documents as they govern your use of this site.

Where required, you must provide correct and accurate information and ensure that it is kept up to date at all times.

This site is owned and operated by FAAN AL IBDAA PERFUMES & COSMETIC IND LLC in the United Arab Emirates. Shipping of products to other countries may be available, but additional charges may apply.

This site may not be available from time to time for maintenance or upgrades.

Detailed Terms and Conditions

A. Foreword

These Terms and Conditions apply to the use of the website operated by FAAN AL IBDAA PERFUMES & COSMETIC IND LLC.

FAAN AL IBDAA PERFUMES & COSMETIC IND LLC is a trading company operating from the United Arab Emirates. These Terms and Conditions apply to any person who accesses or uses this website.

This website allows customers to view and place orders for goods and services offered by the company and interact with the company through various means.

All legal matters relating to the use of the website shall be governed by the laws of the United Arab Emirates.

Shipping to destinations outside the UAE may be available for some countries. Additional delivery charges may apply. Customs duties, taxes, and other charges applicable at the destination country are not included and are the responsibility of the purchaser.

These Terms and Conditions do not affect your statutory rights as a consumer under applicable UAE laws.

B. Use of the Website

By using this website you confirm that all information provided is true and accurate and that you will update such information when necessary.

The website refers to all pages and content owned and maintained by FAAN AL IBDAA PERFUMES & COSMETIC IND LLC.

These Terms and Conditions apply to all orders placed through the website or any associated applications.

If you do not agree to these Terms and Conditions, you must stop using the website immediately.

We reserve the right to suspend or withdraw access to the website at any time without notice.

The website may contain links to external websites. FAAN AL IBDAA PERFUMES & COSMETIC IND LLC is not responsible for the content or privacy practices of such websites.

All content on the website is provided on an "as is" basis and may occasionally be unavailable due to maintenance or upgrades.

Any material submitted by users (such as reviews or feedback) may be used by the company for promotional or operational purposes.

We reserve the right to remove any material posted on the website at our sole discretion.

C. Online Purchase

Eligibility

The website is intended for users aged 18 years and above. If we believe a user is under the age of 18, we reserve the right to restrict access.

Order Acceptance

All orders placed on the website constitute an offer to purchase products from FAAN AL IBDAA PERFUMES & COSMETIC IND LLC.

Orders may be rejected at our discretion in cases including but not limited to:

• Product out of stock

• Incorrect product price or description

• Payment authorization failure

• Shipping restrictions

Customers may be required to create an account to place orders and must keep their login credentials confidential.

D. Prices

Prices displayed on the website refer to product prices only. Additional costs such as shipping, taxes, or customs duties may apply.

Prices may change at any time without notice.

Promotional gifts may be offered with certain purchases. Such gifts cannot be exchanged for cash and are subject to availability.

Promotions may be modified or canceled without notice.

E. Invoicing

Invoices may be issued electronically and customers agree to receive electronic invoices where applicable.

F. Delivery and Risk

Risk in the purchased products transfers to the customer upon delivery.

Customers must inspect goods upon delivery and report any issues within 3 days.

Delivery partners may contact customers regarding shipment.

Customer information such as name, address, and contact number will be used for delivery purposes and handled according to the Privacy Policy.